After your buying trip to Turkey is over, our work at ZERA goes on. We offer complete follow-up services, organizing and expediting the production, consolidation, custom's clearance procedures, shipment and payment procedures of your goods.

More specifically, this means:
We instruct all your suppliers in writing as to how to process your sample dispatches and order deliveries down to the last detail. We keep daily contact with all your suppliers, to make sure they are complying correctly with the instructions and delivery deadlines.

We update you constantly with progress reports on the status of the production, delivery and shipment of your goods. We reply to request you might have within 24 hours. We coordinate with the forwarder to determine the most efficient, fastest and most cost-effective means of consolidation, shipment and delivery of each order.

We make sure that your goods leave with all the documents needed to comply with your country's customs' regulations, to ensure quick and trouble-free customs clearance. We check the forwarder's and supplier's documents (B/L and AWB, invoices and packing lists) before each shipment, informing you ahead of time if there are discrepancies and instructing the concerned supplier or forwader to resolve the problem. We forward the originals of all documents to you/your bank along with simplified payment procedures.We handle all the payment procedures on your behalf, whether through a global L/C opened in our name or through other means of payments.